Privacy Policy
PRIVACY POLICY
Effective Date: January 1, 2025
Last Updated: January 1, 2025
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1. INTRODUCTION
One Ten West Development, LLC ("OTW," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (onetenwdevelopment.com), use our services, or interact with us through email, phone, text message, or social media.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
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2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you:
• Fill out contact forms on our website
• Request information about investment opportunities
• Schedule consultations or calls
• Subscribe to our email newsletter or updates
• Communicate with us via email, phone, or text message
• Apply for partnership opportunities
• Provide documents for due diligence or investment purposes
This information may include:
• Full name
• Email address
• Phone number (mobile and landline)
• Mailing address
• Company name and title
• Investment preferences and objectives
• Financial information (for qualified investors)
• Property information (for landowners)
• Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit
• Device identifiers
• Cookies and similar tracking technologies
2.3 Communication Information
When you communicate with us via phone, text message (SMS/MMS), or email, we may collect:
• Phone numbers (caller ID)
• Call recordings (with notice and consent where required)
• Text message content and metadata
• Email content and metadata
• Timestamps and communication frequency
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3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
3.1 Business Operations
• To respond to your inquiries and provide requested information
• To evaluate potential partnership or investment opportunities
• To communicate about current projects and opportunities
• To conduct due diligence on potential partners and investors
• To manage and maintain our relationship with you
• To process transactions and agreements
3.2 Marketing and Communications
• To send you marketing materials, newsletters, and updates about our projects (with your consent)
• To send you SMS/text messages regarding appointments, opportunities, and updates (with your consent)
• To provide you with information about new developments and investment opportunities
• To invite you to events, webinars, or educational sessions
3.3 Legal and Compliance
• To comply with legal obligations and regulatory requirements
• To enforce our Terms of Use and other agreements
• To protect our rights, property, and safety, and that of our users and the public
• To respond to legal requests and prevent fraud
3.4 Website Improvement
• To analyze website traffic and user behavior
• To improve our website functionality and user experience
• To troubleshoot technical issues
• To develop new features and services
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4. TEXT MESSAGE (SMS/A2P) COMMUNICATIONS
4.1 Consent to Receive Text Messages
By providing your mobile phone number and opting in to receive text messages from OTW, you expressly consent to receive informational and marketing text messages from us, including messages sent via automated technology (A2P - Application-to-Person messaging).
Text messages may include but are not limited to:
• Appointment reminders and confirmations
• Project updates and opportunities
• Investment information and materials
• Marketing and promotional messages
• Responses to your inquiries
4.2 Message Frequency
Message frequency varies depending on your preferences and our communications. You may receive up to 10 messages per month, though frequency may be higher during active project launches or time-sensitive opportunities.
4.3 Standard Message and Data Rates
Standard message and data rates may apply based on your mobile carrier's plan. We do not charge for text messages, but your carrier may. Please contact your mobile carrier for details about your messaging plan.
4.4 Opt-Out Instructions
You may opt out of receiving text messages at any time by:
• Replying "STOP" to any text message you receive from us
• Texting "STOP" to (866) 407-9595
• Contacting us at [email protected]
• Updating your communication preferences in your account settings (if applicable)
After opting out, you will receive one final confirmation message, and then no further messages unless you opt back in.
4.5 Help and Support
For help or support regarding text messages, reply "HELP" to any message or contact us at:
• Email: [email protected]
• Phone: (866) 407-9595
• Mail: 4373 Hunters Park Lane, Suite B, Orlando, FL 32837
4.6 Supported Carriers
Our text messaging service is compatible with all major U.S. carriers, including but not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others.
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5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
• Email marketing and automation platforms
• Customer relationship management (CRM) systems
• SMS/text messaging services
• Website hosting and analytics providers
• Payment processors (for transactions)
• Legal and accounting professionals
These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information.
5.2 Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
• Court orders or subpoenas
• Requests from government authorities
• Legal processes or litigation
• Investigations of potential violations of law
5.4 Protection of Rights
We may disclose your information when we believe it is necessary to:
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Prevent fraud or illegal activity
• Enforce our Terms of Use or other agreements
5.5 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
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6. COOKIES AND TRACKING TECHNOLOGIES
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. We use cookies and similar tracking technologies to:
• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and user experience
• Provide targeted marketing and advertising
6.2 Types of Cookies We Use
• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and choices
6.3 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
• View and delete cookies
• Block cookies from specific websites
• Block all cookies
• Delete cookies when you close your browser
Please note that disabling cookies may affect website functionality and your user experience.
6.4 Third-Party Tracking
We may use third-party analytics and advertising services that use cookies to track user behavior across websites. These third parties have their own privacy policies governing their use of information.
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7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
• Contact Information: Retained while you are an active contact or until you request deletion
• Investment Information: Retained for the duration of the investment relationship and as required by law (typically 7+ years)
• Marketing Communications: Retained until you unsubscribe or opt out
• Website Analytics: Typically retained for 26-38 months
• Legal Documentation: Retained as required by applicable laws and regulations
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8. DATA SECURITY
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
Security measures include:
• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Third-party security audits of service providers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
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9. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
9.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.
9.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
9.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., legal obligations, legitimate business interests).
9.4 Opt-Out of Marketing
You have the right to opt out of receiving marketing communications at any time by:
• Clicking "unsubscribe" in any marketing email
• Replying "STOP" to any text message
• Contacting us at [email protected]
9.5 Do Not Sell My Personal Information
We do not sell personal information. However, if you are a California resident, you have the right under the CCPA to opt out of the sale of personal information if we were to engage in such practices in the future.
9.6 Exercising Your Rights
To exercise any of these rights, please contact us at:
• Email: [email protected]
• Phone: (866) 407-9595
• Mail: 4373 Hunters Park Lane, Suite B, Orlando, FL 32837
We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing your request.
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10. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.
If you believe we have collected information from a child under 18, please contact us immediately at [email protected].
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11. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
11.1 Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
11.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
11.3 Right to Opt-Out of Sale
You have the right to opt out of the sale of your personal information. We do not currently sell personal information.
11.4 Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your CCPA rights.
11.5 Authorized Agent
You may designate an authorized agent to make requests on your behalf. We may require proof of authorization.
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12. INTERNATIONAL USERS
Our services are operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
By using our services, you consent to the transfer of your information to the United States and understand that data protection laws in the United States may differ from those in your country.
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13. THIRD-PARTY LINKS
Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
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14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our website
Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.
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15. CONTACT US
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
One Ten West Development, LLC
4373 Hunters Park Lane, Suite B
Orlando, FL 32837
Email: [email protected]